SAFETY POLICY

SMCEC believes that safety, health, and well-being of Event Center guests and clients are a top priority.

Security & Police
All staffing levels for security and police will be decided by the San Mateo County Event Center, depending on the details and size of your event. Please contact your event manager to make arrangements.

Preferred Security Vendors

Landmark
4131 Harbor Walk Drive
Fort Collins, CO 80525
844-434-6500

Praetorian USA
228 Windsor River Road STE 129
Windsor CA 95492
707-780-8020

Paramedics
All staffing levels for Emergency Services will be decided by the San Mateo County Event Center depending on the details and size of your event. SMCEC reserves the right to provide all necessary EMT personnel. EMT’s will be billed on your final invoice. Please contact your event manager to make arrangements.

Fire
All event floor plans must be approved by the San Mateo County Fire Marshall. You will be required to provide event floor plans using the cad template given by your event manager. For more information, feel free to contact the events services team at eventservices@smcec.co.

MOVE-IN POLICIES

Load In
All buildings at the San Mateo County Event Center have ground level freight doors. Expo Hall has (3) 16’ x 16’ and (1) 16’ x 24’ freight door. Fiesta Hall has (1) 12’ x 13’6” freight door. Oak and Cypress Halls each have (1) 12’8” x 13’6” freight door. Meeting Pavilion, Sequoia Hall, and Redwood Hall each have (1) 11’11” x 11’6” freight door.

ADA
As a facility of public accommodation, the SMCEC complies with the American with Disabilities Act (ADA) and regulations issued there under. Lessees are also required to comply with the provisions of the ADA.

Click here for more information regarding our ADA Guide.

Freight & Deliveries
Your decorator or on-site representative is responsible for receipt of any and all deliveries. SMCEC will not accept any deliveries or shipments prior to your event move in.